News & Blog

Top tips for dealing with fair wear and tear

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Head of Dispute Resolution at mydeposits Jersey, Suzy Hershman offers her top tips and guidance when dealing with wear & tear


For a long time, the issue of fair wear and tear has been very much a grey area. Landlords and tenants often disagree over what is classed as fair or excessive damages which often leads to deposit disputes.

Fair wear and tear has been defined as “Reasonable use of the premises by the tenant and the ordinary operation of natural forces...Read more

Rent in advance vs deposits

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Eddie Hooker, mydeposits CEO, shares his thoughts on taking rent in advance instead of a deposit.

I’ve followed the recent news discussions in Jersey about taking advanced rent versus taking a deposit with interest, so before I share my thoughts it’s worth a quick recap on the purpose of the law.

Why was TDP introduced?

Tenancy Deposit Protection has been introduced by the States of Jersey as part of number of measures aimed at improving the rental sector. Landlords un...Read more

7 Winter Property Maintenance Tips

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Maintaining your property is one of the most important and time-consuming aspects of being a landlord. This becomes even more apparent in winter due to the new host of issues its infamous weather brings us each year.

The reality of such property problems during winter can feel daunting to face alone, which is why we’ve come up with 7 tips to help you maintain your property in the cold and harsh conditions that we all bear each year.

Hopefully our tips will either help you feel m...Read more

Opening hours over the festive period

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During the festive period we will be operating our normal hours of 8.30 - 17:30, Monday to Friday apart from on the dates specified below:

  • Thursday 24 December 2015 - 8.30am - 4.00pm
  • Friday 25 December 2015 - Closed
  • Monday 28 December 2015 - Closed
  • Friday 1 January 2016 – Closed

During this period you can still join mydeposits Jersey online and manage your depos...Read more

Frequently asked questions from dispute workshops

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Following our recent dispute workshops with Jersey residents, we wanted to share the answers to some of the most common questions that were raised across the two days; 

  1. How do I lodge a deposit?
    A video on how to lodge and protect a deposit online will be available on the mydeposits Jersey website from Monday 2 November. Your member welcome pack contains all the information you need to get started and the simple-step-by-step process on our website will ensu...Read more

Working closely with Community Savings charity

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mydeposits Jersey and Community Savings, the Jersey charity that focuses on providing financial advice and support, are delighted to announce a local support relationship that will offer Jersey residents face-to-face advice on tenancy deposit protection.

From the 2 November 2015 new legislation comes into play that will require all landlords and letting agents to protect their tenant’s deposits with mydeposits Jersey, a scheme authorised by the States of Jersey to administer tenancy d...Read more

Protecting the deposit

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Tenancy deposit protection (TDP) legislation has been introduced by the States of Jersey to protect tenants’ deposits. We’ve received a few questions on how we, in turn, keep the deposit money safe whilst we’re holding it, and also what happens to the interest generated by the deposit.

Firstly, mydeposits had to undertake a detailed tender process, which placed a major emphasis on demonstrating our sound financial standing to the States of Jersey.

How we hold the dep...Read more

Landlords and agents invited to register

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Landlords and letting agents are being urged to prepare for the arrival of tenancy deposit protection on 2 November 2015.

The scheme administrator, mydeposits Jersey, who signed contracts with the States of Jersey on the 17 September have invited landlords and letting agents to join the scheme early from 1 October, and have also announced a series of free workshops in October in the build-up to the go live date.

Eddie Hooker, CEO of mydeposits Jersey commented:

“From...Read more

Welcome to mydeposits Jersey

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I’m delighted to announce that today we have signed contracts with the States of Jersey to run a tenancy deposit protection scheme in Jersey for the very first time.

I would like to take this opportunity to welcome all landlords, letting agents and tenants to the scheme.
The legislation has been introduced by the States of Jersey to help to improve tenant and landlord relationships within the private rented sector and stop tenant’s deposits from being unfairly withheld at th...Read more

Tenancy deposit protection scheme to launch in Jersey

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The Jersey Government has today signed contracts with tenancy deposit protection (TDP) scheme mydeposits Jersey to protect tenants' deposits from being unfairly withheld at the end of the tenancy.

The new scheme which begins on the 2nd November 2015, will mean that landlords and agents in Jersey will now have to protect their tenants' deposits with mydeposits within 30 days of receiving it or risk financial penalties of up to £2000.

It's expected that the introd...Read more

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